Refund Policy

Last updated: June 3, 2026

30-day money-back guarantee

We want you to feel confident publishing with Book Launch Ready. If the tool isn't right for you, you can request a full refund within 30 days of your order date — no awkward questions, no hoops.

How to request a refund

Refunds for Book Launch Ready are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• Go to paddle.net and look up your order using the email address you purchased with, or
• Email us at info@singingsoulbooks.com with your order number and we will pass the request to Paddle on your behalf.

Refunds are returned to the original payment method. Processing time depends on your bank or card issuer, typically 5–10 business days.

What's covered

• One-time purchases of access to the Book Launch Ready tool
• Any add-on packages purchased through the Service

After 30 days

After the 30-day window, refunds are handled at our discretion in line with Paddle's Refund Policy. If you have a genuine issue — a duplicate charge, an unauthorized payment, or a technical problem that prevented you from using the Service — please contact us and we will work with Paddle to make it right.

Chargebacks

If you believe a charge is incorrect, please contact us or Paddle first. We can usually resolve issues faster than a chargeback, and it avoids unnecessary fees on both sides.